Sometimes web browser settings can conflict with database access. Depending on the database vendor, specific settings or cookies may need to be enabled in your browser for the database to function properly.
To determine if a browser issue is causing the conflict, consider trying the following steps:
Please only try these if you are comfortable with making changes to your computer settings. As you test options, it is a good idea to keep track of changes that you are making to your set-up.
The database/website is not secure error may present when a database does not begin with HTTPS and browsers are unsure of their safety. If you encounter this error:
If your web browser’s security settings are strict and block cookies, some library databases and pop-up windows might not function correctly. When our database vendors perform maintenance on their systems, it is possible that you might need to clear your browser's cache.
You can adjust your browser's security settings to allow databases to work properly. To maintain high security while ensuring database functionality, consider adding the databases as Trusted Sites or Exceptions in your browser settings.
History: A record of the websites you have visited.
Cache: Saved elements (parts) from those sites. This may include pictures, cookies, etc. The cache makes loading the webpage faster the next time to go to it.
Cookies: Small pieces of data about you saved in your browser. Cookies let the website keep track of some of your activities, such as your login information. This way you can log into a site one time, instead of every time you open new page. Cookies reduce privacy, but are not a computer virus.
