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Get Help from a Reference Librarian

Reference librarians are available in on the phone, via chat, or through e-mail. Contact us for research help or questions about using library resources.

  • Phone: (413) 572-5234
  • Email: askus@westfield.ma.edu
  • Chat (For research questions, please provide your email address in your Chat.)

Schedule a One-to-One Instruction Session

Individualized one-to-one, in-depth instruction and guidance in using Ely Library is available by appointment. Advance sign-up is required. 

Individualized Information Instruction Request Form

Citation Guides

Research Tutorials

Using the Reference Collection

Ely Library has both print and online reference collections. The print encyclopedias, dictionaries and handbooks are located on the main floor of the library. Please consult the library catalog or visit the reference desk for help finding these resources.

Our online reference collections can be accessed from any computer with an internet connection. A small selection of our reference resources are linked below.

For a full list of reference databases, click here.

Computers & Printing in the Library

Ely Library has a number of computers, black & white printers, and scanners available for use. Students can print by swiping their Westfield ID at any library printer.

The following software is available on library computers:

  • Adobe Acrobat Reader
  • Google Chrome
  • IBM SPSS Statistics
  • Microsoft Edge
  • Firefox
  • Office 365
  • VLC Media player
  • Windows Media Player

For those who prefer to use their own personal devices, WSU provides access to three wifi networks: eduRoam, wsc, guest. See the following page for information about each network:
http://www.westfield.ma.edu/offices/information-technology/wireless-access