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Ely Library at Westfield State University

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Current Operations: Home

Current Operations

Current Ely Library Operations

This page has the most up-to-date information about library services during the ongoing Coronavirus situation.

Our physical location is closed and services will be provided remotely.

Library staff will be available during the following hours via phone/email/chat:

General Inquiries & Faculty Appointments:

Monday-Friday: 9am-5pm

Phone: (413) 572-5231

Email: elylibrary@westfield.ma.edu

Reference Assistance:

Sunday: 1pm-9pm

Monday-Thursday: 9am-9pm

Friday: 9am-5pm

Saturday: 10am-6pm

Phone: (413) 572-5234

Email: askus@westfield.ma.edu 

Last updated 3/30/20

Information for Students

Information for Students

Reference Assistance:

How can I get reference assistance?

Borrowing/Renewing/Returning Items:

Can I borrow books from the library?

  • We are not currently lending any physical items from our collection.
  • We have many titles available as electronic books in our collection. For questions about accessing ebooks, you can reach out to our Reference staff at askus@westfield.ma.edu

How do I renew items on my account?

  • Call the Circulation Desk (413) 572-5231 M-F 9am-5pm or leave us a voicemail after hours
  • Email elylibrary@westfield.ma.edu
  • Renew online by using the "My Account" page on the right hand side of our website menu
  • For interlibrary loan items contact Suzanne Tiranno stiranno@westfield.ma.edu 
  • Items will be renewed through the end of the semester

Can I place a hold on library items?

  • No the place a hold functionality has been turned off for the time-being

Will I be fined or billed for an overdue item?

  • No, we will not be applying any fees this semester
  • You will continue to receive system generated emails regarding overdue items, the information for renewing items is listed on this page.

How can I return my items to the library?

  • We encourage you to avoid visiting campus unless necessary but there is a library book drop outside of the main entrance to Ely where you can return items
  • Please do not mail items to the library
  • Items can be renewed through the end of the semester and we will not be applying fees this semester. 

Interlibrary Loan:

Can I request a book/media through interlibrary loan?

  • We are currently unable to receive interlibrary loan requests for physical materials. 

Can I request an article through interlibrary loan?

  • Yes, you can continue to request and receive articles that are delivered electronically but there may be delays in processing time. 

Can I request an electronic book from interlibrary loan?

  • No, our borrowing agreements do not extend to electronic books 

What if I have an overdue interlibrary loan item on my account?

  • You should have received an email about your existing requests. If you have additional questions please contact Suzanne Tiranno stiranno@westfield.ma.edu 

Will I be fined or billed for an overdue interlibrary loan item?

  • No, we will not be placing bills or fines on any accounts this semester. 

Course Reserves:

What if I need a print item that was on course reserve at the library?

  • Let your professor know what information you need to access and we will work with them to provide electronic content

Information for Faculty/Staff

Information for Faculty/Staff

Reference Assistance:

How can I get reference assistance?

Online Tutorials:

Does the library have online tutorials?

  • Yes, the library has tutorials covering a wide range of topics on our tutorial webpage https://lib.westfield.ma.edu/home/tutorials
    • There are also instructions on how to add tutorial content into your PLATO courses

 

Borrowing/Renewing/Returning Items:

Can I borrow books from the library?

  • Please contact us at (413) 572-5231 or elylibrary@westfield.ma.edu to discuss options for accessing physical materials. 
  • We have many titles available as electronic books in our collection. For questions about accessing ebooks, you can reach out to our Reference staff at askus@westfield.ma.edu

How do I renew items on my account?

  • Call the Circulation Desk (413) 572-5231 M-F 9am-5pm or leave us a voicemail after hours
  • Email elylibrary@westfield.ma.edu
  • Renew online by using the "My Account" page on the right hand side of our website menu
  • For interlibrary loan items contact Suzanne Tiranno stiranno@westfield.ma.edu 

Can I place a hold on library items?

How can I return my items to the library?

  • There is a library book drop outside of the main entrance to Ely where you can return items
  • If you are on campus, you can send them to Ely Library via campus mail

Interlibrary Loan:

Can I request a book/media through interlibrary loan?

  • We are currently unable to receive interlibrary loan requests for physical materials. 
  • If you have questions about finding materials, please contact your subject liaison librarian

Can I request an article through interlibrary loan?

  • Yes, you can continue to request and receive articles that are delivered electronically but there may be delays in processing time. 

Can I request an electronic book from interlibrary loan?

  • No, our borrowing agreements do not extend to electronic books 

What if I have an overdue interlibrary loan item on my account?

  • You should have received an email about your existing requests. If you have additional questions please contact Suzanne Tiranno stiranno@westfield.ma.edu 

Will I be fined or billed for an overdue interlibrary loan item?

  • No, we will not be placing bills or fines on any accounts this semester. 

Course Reserves:

How can I provide access to print items on course reserve?

  • You can email elylibrary@westfield.ma.edu to request to have content digitized for your courses
  • We are unable to digitize entire books, so please specify which chapters/sections you'll need 

How can I provide access to media items on course reserve?

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https://lib.westfield.ma.edu/home

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