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Ely Library at Westfield State University

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Tom Raffensperger: Home

Dean of Academic Information Services and Library Director


Contact Information

Tom Raffensperger
Phone: (413) 572-5233
Ely Library
Westfield State University
577 Western Avenue
Westfield, MA 01086-1630

Areas of Responsibility

As Dean of Academic Information Services, I serve as Library Director and provide support and leadership for Academic Information Services (AIS). 

AIS serves the academic information and technology needs of Westfield State University and includes the following functions:

  • Academic Technology Support Desk
  • University Archives and Special Collections
  • BlackBoard (PLATO) learning system administration and training
  • Information discovery and access
  • Classroom technology and media services
  • Event and production support, including Dever Stage
  • Information literacy instruction
  • Metadata and cataloging services
  • iTunes U
  • Library reference services
  • Media event support
  • Library collection management
  • Technology support and training for online, hybrid, and in-person courses
  • Video Production and Television Operations

Academic Information Services values a high level of customer service, innovative and practical solutions, and a work environment that supports employee engagement. It is our privilege to serve the students, faculty, and staff of Westfield State University.

577 Western Ave, Westfield, MA 01086

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